As is always the case with new initiatives, somebody (in this case, GTL) is gettin’ paid.

What people are saying so far about this ‘great’ new service:

• It’s bullshit.
• It’s another way for them to get all kinds of personal information about people who are visiting at the jail. (Including checking warrants and people’s records.)
• You have a window of five days: You must schedule at least two days in advance and no more than seven. So, are you expecting people to plan, or not?
• WTF?
• They only have so many slots, so you get shut out if they all fill up. It’s made so everyone on a pod CAN’T have a visit.
• It’s confusing, and it doesn”t work. And the staff doesn’t know how to use it.
• When you use the lobby computer to schedule a future visit, everyone in the lobby can see all of your personal info.
• And, the best part: People are waiting as long as ever to get in for a visit.

Check back for more reviews of this great new service, brought to you by Durham County Detention Facility.